Terms of Service

Welcome to OpSprocket. By accessing our website or using our services, you agree to be bound by these Terms of Service. Please read them carefully.

1. Acceptance of Terms

By accessing or using OpSprocket's website and services, you agree to comply with and be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services.

2. Services

OpSprocket provides custom software development, automation solutions, AI implementation, and related technology services for small and mid-sized businesses. The specific scope, deliverables, and terms of any project will be outlined in a separate service agreement or statement of work.

3. Use of Website

You agree to use our website only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the website in any way that violates applicable laws or regulations
• Attempt to gain unauthorized access to any part of the website or its systems
• Use the website to transmit malware or other harmful code
• Interfere with the proper functioning of the website
• Collect or harvest any information from the website without permission

4. Intellectual Property

Our Content

All content on this website, including text, graphics, logos, images, and software, is the property of OpSprocket or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

Client Work

Ownership of work product created for clients will be specified in individual service agreements. Generally, upon full payment, clients receive ownership of custom code and deliverables created specifically for their project, while OpSprocket retains rights to pre-existing tools, frameworks, and methodologies.

5. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or sensitive information shared during the course of our engagement. This includes business strategies, technical specifications, and any information marked as confidential.

6. Payment Terms

Payment terms for services will be outlined in individual service agreements. Unless otherwise specified:

• Invoices are due within 30 days of receipt
• Late payments may incur interest at the maximum rate permitted by law
• We reserve the right to suspend services for overdue accounts

7. Warranties and Disclaimers

Website Disclaimer

This website is provided "as is" without warranties of any kind, either express or implied. We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components.

Service Warranties

Specific warranties for our services will be outlined in individual service agreements. We stand behind the quality of our work and will address any defects or issues within the warranty period specified in your agreement.

8. Limitation of Liability

To the maximum extent permitted by law, OpSprocket shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, arising from:

• Your use of our website or services
• Any unauthorized access to or use of our servers
• Any interruption or cessation of transmission to or from our services
• Any bugs, viruses, or similar issues transmitted through our services

9. Indemnification

You agree to indemnify and hold harmless OpSprocket, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from your use of our services or violation of these Terms.

10. Termination

We may terminate or suspend your access to our website at any time, without prior notice, for conduct that we believe violates these Terms or is harmful to other users or our business interests.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Washington, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the courts located in Whatcom County, Washington.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the updated Terms on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the new Terms.

13. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

14. Entire Agreement

These Terms, together with our Privacy Policy and any service agreements, constitute the entire agreement between you and OpSprocket regarding the use of our website and services.

15. Contact Information

For questions about these Terms of Service, please contact us:

• Email: contact@opsprocket.com
• Contact form: opsprocket.com/contact